We are Ginger & Brown Publishing Ltd trading as Isabella James.  We’re a company registered in England and Wales with company number 14037655, whose registered address is at Prestwick Close, St. Helens, England, WA9 5RG.  In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’.

 

You can get hold of us in by emailing hello@isabella-james.com

 

We take the privacy, including the security, of personal information we hold about you seriously.  This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information.  You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

 

We do not have a Data Protection Officer, but if you have any questions about this privacy notice or issues arising from it then you should contact Kelly Parr, who is responsible for matters relating to data protection at our organisation, including any matters in this privacy notice.  You can contact them using the details set out above.

 

We may update this privacy notice from time to time.  This version was last updated on 04-November-2022.

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The types of personal data we collect about you may differ from person to person, depending on who you are and the relationship between us.

 

So that we are able to provide you with goods and services, we will need your personal information.  If you do not provide us with the required personal information, we may be prevented from supplying the goods and services to you.

 

It is important that you keep your personal information up to date.  If any of your personal information changes, please contact us as soon as possible to let us know.  If you do not do this then we may be prevented from supplying the goods and services to you (for example, if you change email address and do not tell us, then your services may be delivered to the wrong address).

 

Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time.  If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice.  If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information, in which case, we will confirm that reason to you. 

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Sometimes we may anonymise personal information so that you can no longer be identified from it and use this for our own purposes. In addition, sometimes we may use some of your personal information together with other people’s personal information to give us statistical information for our own purposes.  Because this is grouped together wither other personal information and you are not identifiable from that combined data we are able to use this.  

 

Under data protection laws we can only use your personal information for the purposes  we have told you about, unless we consider that the new purpose is compatible with the purpose(s) which we told you about.   If we want to use your personal information for a different purpose which we do not think is compatible with the purpose(s) which we told you about then we will contact you to explain this and what legal reason is in place to allow us to do this.

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We usually collect Information directly from you when you fill out a form, survey or questionnaire, purchase goods, services and/or digital content from us, contact us by e-mail, telephone, in writing or otherwise.  This includes the personal information which you provide to us when you subscribe to our mailing list, enter a competition or survey.

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We may need to share your personal information with other organisations or people.  These organisations include:

 

Third parties who are not part of our group.  These may include:

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Suppliers: such as IT support services, payment providers, administration providers, marketing agencies, Government bodies and regulatory bodies: such as HMRC, fraud prevention agencies

Our advisors: such as lawyers, accountants, auditors, insurance companies, Our bankers and E-mail platforms

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Depending on the circumstances, the organisations or people who we share your personal information with will be acting as either Data Processors or Data Controllers.  Where we share your personal information with a Data Processor we will ensure that we have in place contracts, which set out the responsibilities and obligations of us and them, including in respect of security of personal information. 

 

We do not sell or trade any of the personal information which you have provided to us.

 

Details about transfers to countries outside of the EEA

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If any transfer of personal information by us will mean that your personal information is transferred outside of the EEA then we will ensure that safeguards are in place to ensure that a similar degree of protection is given to your personal information, as is given to it within the EEA and that the transfer is made in compliance with data protection laws (including where relevant any exceptions to the general rules on transferring personal information outside of the EEA which are available to us – these are known as ‘derogations’ under  data protection laws).  We may need to transfer personal information outside of the EEA to the third parties listed above who may be located outside of the EEA.

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Automated decision making

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‘Automated decision making’ is where a decision is automatically made without any human involvement.  Under data protection laws, this includes profiling. ‘Profiling’ is the automated processing of personal data to evaluate or analyse certain personal aspects of a person (such as their behaviour, characteristics, interests and preferences).

 

Data protection laws place restrictions upon us if we carry out automated decision making (including profiling) which produces a legal effect or similarly significant effect on you.

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We do carry out automated decision making (including profiling) which produces a legal effect or similarly significant effect on you.  If we do decide to do this then we will notify you and we will inform you of the legal reason we are able to do this.

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Your rights under data protection law

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Under data protection laws you have certain rights in relation to your personal information, as follows:

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(a)Right to request access: (this is often called ‘subject access’).  This is the right to obtain from us a copy of the personal information which we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.

(b)Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.

(c)Right to erasure: (this is often called the “right to be forgotten”). This right only applies in certain circumstances.  Where it does apply, you have the right to request us to erase all of your personal information.

(d)Right to restrict processing: this right only applies in certain circumstances.  Where it does apply, you have the right to request us to restrict the processing of your personal information.

(e)Right to data portability: this right allows you to request us to transfer your personal information to someone else.

(f)Right to object: you have the right to object to us processing your personal information for direct marketing purposes.  You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see section 4 above) and there is something about your particular situation which means that you want to object to us processing your personal information.  In certain circumstances you have the right to object to processing where such processing consists of profiling (including profiling for direct marketing).

10.2In addition to the rights set out in section 10.1, where we rely on consent as the legal reason for using your personal information, you have the right to withdraw your consent.  Further details about this are set out in section 4.5.

 

If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice.  If you do make a request then please note:

(a)we may need certain information from you so that we can verify your identity;

(b)we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and

(c)if your request is unfounded or excessive then we may refuse to deal with your request.

 

Marketing

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You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes.

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However, we will give you the opportunity to manage how or if we market to you. In any e-mail which we send to you, we provide a link to either unsubscribe or opt-out, or to change your marketing preferences. If you have an account with us, you can login to your account and manage your preferences there too. To change your marketing preferences, and/or to request that we stop processing your personal information for marketing purposes , you can always contact us on the details set out at the beginning of this notice.

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If you do request that we stop marketing to you, this will not prevent us from sending communications to you which are not to do with marketing (for example in relation to goods, services, digital content which you have purchased from us.

 

We do not pass your personal information on to any third parties for marketing purposes.

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Complaints

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If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO).  Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position.  You can contact us using the details set out at the beginning of this privacy notice.

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Third Party Websites

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Our website may contain links to third party websites.  If you click and follow those links then these will take you to the third party website.  Those third party websites may collect personal information from you and you will need to check their privacy notices to understand how your personal information is collected and used by them.